How long have you been in business?
We have been in the Boston sports t-shirt game since 2012! Our designs have been worn by players and fans from all over!
Why are your jerseys so cheap? Are they authentic?
Our jerseys are high-quality, hand-stitched replicas. They are produced by our supplier and shipped directly to our customers, allowing us to provide the most affordable prices on the market.
Why did I only receive half my order?
No worries! We work with some of the best vendors around, and some of the products we carry ship from different locations. It depends on what you ordered, but you should receive the other part of your order shortly after!
What is the best way to contact 617 Threads?
The best way to contact us is through our email: 617Threads.com@gmail.com. Posting on our social media accounts for product inquiries or urgent questions is not recommended, as we reply to emails much faster!
Why is my order taking longer than expected?
Depending on the item you ordered, it might be made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions! Please also keep in mind that we are a small business with a very limited staff. If your order is taking longer than expected, feel free to contact us at any time for an update!
Why is my jersey taking so long to deliver?
We work with an exclusive supplier for our jerseys. Because of this, they can take around 4 weeks for delivery, but they are well worth the wait!
Are you affiliated with any teams or players?
We are not affiliated with any team or players. However, we are a bunch of fans who enjoy creating cool gear for other true fans! We take pride in working for the fans as fans! We’ve also been featured by many players, past and present!
Do you offer returns or exchanges?
Yes, we offer returns and exchanges within 30 days of purchase. The item must be in its original condition and packaging. Please contact us at 617Threads.com@gmail.com for return instructions.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our shipping provider’s website.
Do you offer international shipping?
Yes, we offer international shipping. Shipping rates and delivery times vary depending on the destination. Please refer to our shipping policy for more details.
